Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian


Paseo Republica Argentina, 4, San Sebastian, 20004, Spain  

Local Time Phone + (34) 943 437 600


Welcome to Hotel Maria Cristina, San Sebastian

Frequently Asked Questions

Basque Country Tourism registration Number: H- SS-00002

1   Where can I park my car?

There is public parking space available next to the Hotel María Cristina. Parking fee is 40 Eur per day, valet parking inlcuded (VAT included). There is no need for reservation in advance.

2   What is the easiest way from the airport to the hotel?

From Bilbao Airport (BIO)

  • Follow the E70 (A8) Motorway straight to San Sebastian.
  • Exit at Exit 6 (Amara).
  • Continue along the riverside.
  • Turn left onto Okendo Street after the Zurriola Bridge.
  • Follow the blue/white hotel signs.

From San Sebastian Airport (Hondarribia – EAS)

  • Follow the E70 (A8) Motorway straight to San Sebastian.
  • Exit at Exit 6 (Amara).
  • Continue along the riverside.
  • Turn left onto Okendo Street after the Zurriola Bridge.
  • Follow the blue/white hotel signs.

3   How much does the breakfast buffet cost?

The breakfast buffet costs EUR 36.30 per person. (VAT included) and is served in our breakfast lounge.
Children under 12 years have a 50% discount on the Breakfast Buffet price.
Breakfast hours are from 7:00 am to 11:00 am

4   How much does an extra bed cost?

An extra bed is available on request, depending on the room category booked.
Price for an extra bed: EUR 77 per day for adult persons and EUR 55 for children under 12 years.
Cribs are free of charge for children up to 2 years.

5   What bed types are available?

In all room categories are king beds and twin beds available (except in the Classic rooms). The king beds have a size of 2mX2m.
The twin beds have a size of 1.20mX2m each and can be zipped together as king bed with a total size of 2.40mX2m. Please let us know your preference in advance and contact with our reservations department at (+34) 943 43 76 41 or e-mail us to:

6   What is the cost of Internet usage?

In the hotel lobby WI-FI is complimentary, a Business Center is also at your disposal. There is also no cost for WI-FI in the rooms.  

7   Is it possible for another person to pay my bill?

A non resident wishing to pay for a guest in the hotel by credit card must fax a credit card payment authorization to the hotel with the billing address. Please specify which charges can be charged to the credit card. Due to our privacy policy, we do not accept credit card information via email. For your own safety we recommend not to send us photocopies of credit cards or credit card information by e-mail. We apologize for any inconvenience this may cause. Please fax your credit card information only to our secure fax number: +34 943 43 76 02.

8   What are the check-in and check-out times?

Check-out: 12 pm
Check-in: 3 pm

Early arrival and late departure are available upon request and availability and for an additional charge. It is possible to deposit your luggage.

9 Early departure policy

Please note that early departures will incur a fee of 50% of the rate, per night cancelled for reservations with flexible cancellation policy. Exceptions of these policies apply during the International Film Festival San Sebastian during which we cannot accept early departures. Please contact our front office personnel at least 24 Hours before the desired early departure in order to avoid cancellation fees up to one additional night.

10   Are pets allowed in your hotel?

We are delighted to welcome pets to our hotel. We permit dogs and provide the following amenities for their comfort: a dog bowl, bed, mat and Pet Welcome Kit. Guests are required to sign a liability waiver at check-in and a charge of 33 EUR per pet, per day (including taxes) will apply. Guests are responsible for any excessive damage or cleaning that is required.

We kindly ask that guests observe the following regulations when traveling with their pets:

  • To never leave dogs alone in the room.
  • To keep all dogs on a leash when outside the room. Please note that we do not permit pets in the hotel's meeting rooms, restaurants, or the fitness area.

11   Smoking Policy

As of January 1st, 2016, smoking is not permitted in the rooms and all public areas of the hotel.